Frequently Asked Questions
Client FAQ’s
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If it’s contract — usually within 24–48 hours. For permanent roles, we move fast and smart, typically presenting top candidates within a week (often sooner).
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Tech, product, data, digital, delivery, and go-to-market. From mid-level devs to product leads and execs — we cover startups to scaleups and everything in between.
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Yep. We can payroll, onboard, and insure contractors so you don’t have to touch the admin or risk. Full compliance, weekly timesheets, single invoice. Easy.
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We price fairly and flexibly depending on volume, exclusivity, and role type. Want the full rate card? Just ask — no awkward games.
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Yes — through Refactor... for Good, we offer discounted fees and donate 1% of every invoice to your charity of choice.
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I thought you would never ask… yes, yes, he was.
He talks about it enough so please don’t encourage ;)
Candidate FAQ’s
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We do where we can. Most clients prefer to hire juniors directly, which makes sense given the cost involved, but we’re happy to offer career advice, resume tips, or referrals to help you grow your career.
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Absolutely. You’ll get full interview prep, including company insight, culture cues, and what the hiring manager is really looking for.
Otherwise we wouldn’t be very good!
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We work with some of Australia’s best startups, scaleups, and high-growth tech companies — places that care about their people and their mission.
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Yes — some of the best roles go to passive candidates. Share your goals with us, and we’ll reach out when the right opportunity lands.
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Well… apart from a crisp high five 👋
You’ll get some brilliant Refactor swag, a lunch on us after your first month, and the kind of ongoing support that doesn’t disappear once the contract’s signed.
We’ll check in, keep it real, and make sure you’re thriving — not just surviving.
Because we’re not just here to place people.
We’re here to back them. -
Arghh, not you as well.
No comment.